Effective Date: 5 April 2025
Company Name: optimizededge Ltd
Company Number: 15884655
Website: https://optedge.uk
Email: contact@optedge.uk
Address: Suite 4953, Unit 3a, 34-35 Hatton Garden, Holborn, London, United Kingdom, EC1N 8DX

1. Commitment to Data Security

At OptEdge.uk, we are committed to safeguarding the privacy and security of our customers’ personal and sensitive information. We employ industry-standard security measures to protect your data from unauthorized access, use, disclosure, alteration, and destruction.

2. Data Encryption

We utilize advanced encryption technologies to protect the transmission of sensitive data. When you enter personal or financial information, such as during the checkout process, your data is encrypted using secure encryption protocols like SSL (Secure Sockets Layer). This ensures that your data is securely transmitted to and from our servers.

3. Secure Payment Processing

All payments made on https://optedge.uk are processed by Stripe, a trusted third-party payment provider. Stripe adheres to the highest security standards, including compliance with PCI-DSS (Payment Card Industry Data Security Standards), ensuring that your payment information is securely handled and stored.

4. Access Control

We implement strict access control measures to restrict access to sensitive data. Only authorized personnel who need to access this information to perform their job duties are allowed to do so. All employees are trained on best practices for data security, and we regularly review our security policies to ensure compliance.

5. Regular Security Audits

We regularly conduct security audits to identify and address potential vulnerabilities within our systems. Our goal is to ensure that your data remains secure at all times. If any vulnerabilities are identified, we promptly take corrective actions to strengthen our security infrastructure.

6. User Responsibility

While we take the utmost care to protect your data, you also have a role to play in keeping your account secure. You are responsible for ensuring the confidentiality of your login credentials (e.g., username, password) and for notifying us immediately if you suspect any unauthorized access to your account.

We recommend using strong, unique passwords and enabling two-factor authentication (2FA) when available to further protect your account.

7. Data Breach Notification

In the unlikely event of a data breach, we are committed to notifying you promptly. We will provide a detailed description of the breach, including the nature of the data involved, and the steps we are taking to mitigate the issue. We will also provide guidance on any actions you should take to protect your information.

8. Third-Party Security

We work with trusted third-party service providers, such as Stripe and Google Analytics, to improve your experience on our site. These providers implement their own security measures to protect your data, and we ensure they comply with relevant data protection regulations.

For more details on the security measures implemented by our third-party providers, please refer to their respective security policies:

• Stripe: Stripe Security Policy

• Google Analytics: Google Analytics Security

9. Security Updates and Changes

We continually review and update our security practices to ensure that your data is kept secure. Any updates or changes to this Security Policy will be posted on this page, with the Effective Date updated accordingly.

We recommend reviewing this policy periodically to stay informed about any security changes.

10. Contact Us

If you have any questions or concerns about the security of your data or our security practices, please do not hesitate to contact us:

• 📧 Email: contact@optedge.uk

• 📍 Address: Suite 4953, Unit 3a, 34-35 Hatton Garden, Holborn, London, United Kingdom, EC1N 8DX

• 🌐 Website: https://optedge.uk