Privacy Policy

Effective Date: 5 April 2025
Company Name: optimizededge Ltd
Company Number: 15884655
Website: https://optedge.uk
Email: contact@optedge.uk
Address: Suite 4953, Unit 3a, 34-35 Hatton Garden, Holborn, London, United Kingdom, EC1N 8DX

OptimizedEdge Ltd (“we”, “us”, or “our”) is committed to safeguarding the privacy and personal data of our users, clients, and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable privacy laws.

1. Information We Collect

We may collect and process the following categories of personal data:

a. Personal Identification Information

  • Full name

  • Email address

  • Contact details

b. Account and Profile Information

  • Usernames

  • Preferences and settings

  • Login credentials (hashed and secured)

c. Payment and Billing Data

  • Billing address

  • Payment details (processed securely via Stripe)
    Note: We do not store full payment card information.

d. Technical and Usage Data

  • IP address

  • Browser type and version

  • Operating system and platform

  • Access times and referring URLs

  • Pages visited and interaction metrics

e. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize content, provide social media features, and analyze traffic. For more detail, see our Cookie Policy.

2. How We Use Your Data

We use your personal data for the following lawful purposes:

  • To provide and manage your account

  • To process payments via secure third-party providers (e.g., Stripe)

  • To deliver services such as AI image generation, design tools, and creative solutions

  • To improve our website and user experience

  • To respond to support requests and customer service inquiries

  • To send marketing communications (only where consent has been given)

  • To comply with legal obligations and protect our legitimate business interests

3. Legal Bases for Processing

Our processing of your personal data is based on:

  • Contractual necessity: to fulfill our agreement with you

  • Legal obligations: for tax, accounting, fraud prevention, etc.

  • Legitimate interests: to improve services and secure our systems

  • Consent: for sending marketing emails and placing cookies (where applicable)

4. Disclosure of Your Data

We may share your personal data with:

  • Payment processors (e.g., Stripe)

  • Analytics and hosting providers (e.g., Google Analytics, hosting platforms)

  • Customer support and CRM services

  • Legal authorities, when required by law

All third parties are contractually obligated to process your data in a secure and lawful manner.

5. International Data Transfers

Some of our third-party providers may be located outside the UK or EEA. Where personal data is transferred internationally, we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your information.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement strong technical and organizational measures to protect your personal data, including:

  • SSL/TLS encryption

  • Secure server environments

  • Regular system audits and access controls

  • Employee confidentiality agreements

8. Your Rights Under the UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Correct any inaccuracies

  • Request deletion (right to be forgotten)

  • Restrict or object to processing

  • Withdraw consent at any time (where applicable)

  • Request data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk

To exercise any of your rights, please contact us at contact@optedge.uk.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We recommend reviewing this page periodically for the latest information on our privacy practices.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, you may contact us at:

OptimizedEdge Ltd
Suite 4953, Unit 3a, 34-35 Hatton Garden, Holborn, London, United Kingdom, EC1N 8DX
📧 Email: contact@optedge.uk

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